Microsoft Copilot now claims to handle reminders across Android and iOS devices, a function that should be basic for any AI assistant. Yet in real-world testing, the feature has proven unreliable, raising questions about whether Copilot can deliver on even fundamental tasks.
Copilot’s ability to set reminders from a PC mirrors functionality Cortana once offered in Windows 10, though without the same level of refinement. Users can request reminders for specific times, and the system will confirm it has scheduled them. But in practice, notifications never arrive—on phones or computers—leaving users without any indication that the task was ever registered.
When prompted to diagnose the issue, Copilot generated a list of potential explanations, yet repeated attempts still resulted in no notifications. For an AI assistant, even basic reliability is non-negotiable; if Copilot cannot consistently fulfill such a simple request, it risks reinforcing skepticism among users already hesitant to adopt the service.
Similar concerns have been echoed in broader adoption metrics. Data from SimilarWeb suggests Copilot usage remains under 1%, a figure that may reflect deeper frustrations with inconsistent performance across features. While Microsoft has positioned Copilot as a successor to Cortana, the execution has fallen short—especially when compared to competitors that treat reminders as a core, tested function.
Copilot’s struggles with reminders are just one symptom of a larger challenge: delivering on promises without polish. For an AI assistant, reliability is the foundation of trust, and when even basic features fail, users may question whether Copilot is truly ready for everyday use.
