Just as Overwatch’s post-reboot relaunch was gathering momentum, a glitch threw a wrench into the game’s latest Conquest event. Players who had spent hours grinding through the Talon and Overwatch reward tracks found themselves stuck midway—unable to claim the final lootboxes, voice lines, and titles tied to completing the event. Worse, the error threatened to lock out the coveted Double Agent achievement for those just short of the required passes.
With Week 2 of the event underway, it appeared Blizzard might let the issue slide. But instead of leaving players stranded, the developer has taken an unusual step: everyone who made progress in Week 1—even those who finished early—will receive the full complement of rewards, retroactively. The compensation includes
- 12 standard lootboxes
- 1 epic lootbox
- 1 legendary lootbox
- The Sojourn and Emre voice line packs
- Overwatch and Talon faction titles
- An Overwatch weapon charm and Emre namecard
For context, the event’s original structure required players to alternate between Talon and Overwatch missions to unlock rewards. The glitch disrupted this flow, leaving many unable to switch tracks or complete the necessary passes. Blizzard’s response not only restores access to these items but also adjusts the remaining event requirements: the Double Agent challenge now demands 14 passes instead of 16, and long-term missions like Strike Commander and Lupine Imperator have been reduced from eight to seven passes per faction.
The rewards are already appearing in players’ inventories, though Blizzard notes the rollout may take several days to fully complete. Those who secured all rewards before the incident will still receive the full package as a bonus. While technical hiccups are inevitable in live-service games, this move reflects a rare instance of proactive compensation—one that may set a precedent for how Blizzard handles future disruptions.
The fix comes as Overwatch continues its push to rebuild confidence after a rocky transition. With five new heroes, a refreshed UI, and the return of its original name, the game has already shown signs of renewed energy. Now, with this glitch resolved and rewards restored, players can focus on the event’s remaining challenges—without the lingering frustration of a botched launch.
